2019 Q1 Webinar

Karin
4 months agoMarch 1, 2019
13:04:56
One of our staff members asked about the campus name show up on the top of an individuals profile. We have three campuses and it would be helpful to see at a quick glance.
Bobbie Jo Berry
4 months agoMarch 4, 2019
Thank you, Karin, for the feature input! I'm sure that would help not just you guys but others as well!
0
4 months agoMarch 1, 2019
18:29:87
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Wayne Hampton - Oak Ridge Baptist
4 months agoMarch 1, 2019
Why is the audio muted?  No sound at all!
Bobbie Jo Berry
4 months agoMarch 4, 2019
Hi Wayne, thanks for reaching out!  I can't seem to replicate your experience as I am hearing the audio on this video.  You may want to check your audio settings and make sure the volume is up.
Jennifer Wilson
3 months agoMarch 8, 2019
I just became a master admin. What is your Facebook page name?
Product Marketing
3 months agoMarch 8, 2019
facebook.com/ccbchurch
Brian Lamb
3 months agoMarch 12, 2019
If I don't see the duplicate number does that mean there are none?
Product Marketing
3 months agoMarch 26, 2019
Brian, it could mean that you do not have the right permissions in the software to see the duplicate detector.   A person would need to be the MA or have Full Read/Full Write Admin Privileges to see and edit this info.
Sandy Hughes
3 months agoMarch 13, 2019
22:44:12
When will you be able to text to check in!!
Product Marketing
3 months agoMarch 26, 2019
Hi Sandy!  Although we don't have plans to include a text check-in feature, we will have our pre-check feature that would allow a family to check in from their phone.
Freya Lusic
3 months agoMarch 13, 2019
Is there a way to attach files to the custom reminder emails in the new schedules? We have been able to attach files to the new schedule, but its not included in the reminder emails. The old system included those files in the reminders not just attached to the schedule, thank you
Jen Sager
3 months agoMarch 13, 2019
I'm having trouble with not having audio.  All systems are fine on my laptop. Any suggestions?

Thanks!
Product Marketing
3 months agoMarch 19, 2019
Hi Jen!  I’m sorry you are having trouble with your audio.  We were having some issues with Bobbie Jo's audio at some point but it was resolved early in the webinar.  What we are finding is that it may be good to just check the volume on the video player to make sure it is as high as it can go.  The other thing is to check your computer settings as well.  Third, try listening on a different device. I know - so weird - but some churches are finding it to resolve the issue.  If none of those options are helping, you could look at our facebook page and see if that offers a better experience for you - https://www.facebook.com/CCBChurch/videos/2051162138332463/
Kyle Miles
3 months agoMarch 13, 2019
On Geofencing: Our present app uses geofencing, but is not geo-triggered and can not be set to automatically send a given message as people enter or leave the area. It only sends a message to a region and therefore would miss people who enter the region 30 seconds later. That really limits its use. Will this app have location based triggering?
Michelle Downs
3 months agoMarch 13, 2019
I'm having trouble with the audio.
Product Marketing
3 months agoMarch 26, 2019
Hi Michelle! I’m sorry you are having trouble with your audio.  We were having some issues with Bobbie Jo's audio at some point but it was resolved early in the webinar.  What we are finding is that it may be good to just check the volume on the video player to make sure it is as high as it can go.  The other thing is to check your computer settings as well.  Third, try listening on a different device. I know - so weird - but some churches are finding it to resolve the issue.  If none of those options are helping, you could look at our facebook page and see if that offers a better experience for you - https://www.facebook.com/CCBChurch/videos/2051162138332463/
Anonymous
3 months agoMarch 14, 2019
Currently, we can only print labels from our ipad to a zebra printer via bluetooth. Will there be an update to allow us to connect and print zebra labels over wifi? We would like to use 1 printer for multiple iPads at the same time.
Sarah Scott
3 months agoMarch 14, 2019
Will there be a way to change volunteers on a Sunday morning and still use volunteer check-in? (In the case of someone getting sick and needing coverage...etc.)
Product Marketing
3 months agoMarch 26, 2019
Hi Sarah!  Yes!  The moment you update your schedule is the moment that newly added volunteer can check-in.
Ben York
3 months agoMarch 21, 2019
can you create a setting in forms where you can tell the form where to direct people after submitting a registration, signup etc. Right now it just kicks you out to the CCB login page automatically.
Product Marketing
3 months agoMarch 26, 2019
Hi Ben!  Although we don't have a redirect feature from your forms to a designated page that you assign, you can add a link on the confirmation page that a person can click to take them to a specific page if clicked.  Maybe to a designated event page on your website?
Anonymous
3 months agoMarch 27, 2019
Bulletins are called programs in many churches now
Greg Balzer
3 months agoMarch 31, 2019
45:43:14
Congregant app is such good news. I am looking for an integrated solution and this could be it.
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